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Expedition
Kayaks Warranty Statement You will find the investment made when you purchase a kayak from
EK goes well beyond the kayak itself - you have become part of a small
kayaking family. We value these relationships & stand behind them with
dignity & honesty. We back up our workmanship 100% for the lifetime of
the kayak. If you ever have a problem or question don’t hesitate to call us -
you won’t talk to a machine or a bureaucrat, we are genuine paddlers &
will answer your questions promptly. In the event damage occurs or a problem
is found we will set up a quick evaluation process & do our best to fix
your problem. Together we have chosen to paddle composite kayaks for the
benefits they give us in performance & independence,
however we must accept the possibility of damage. Please understand that not every damage is a warranty issue, & we cannot take
responsibility for a paddler error. However as a paddler, we feel your pain,
& will always do our best to get your boat back in perfect nick quickly
& inexpensively. For non-warranty repairs or modifications, we recommend: Xamax Water Craft Rob Walker has many years experience in fibreglass kayak &
surf ski manufacture & repairs, & looks after our repairs. You can
contact Rob on (02) 96689642, or 0411240527 at xamaxwater@aol.com. Xamax is situated in Taren Point, in Sydney’s southern suburbs. |